Insights
What we are working on, what keeps going wrong in law firm technology, and what we would do about it. Practical notes for the people who have to live with the decisions.
Firms often assume connecting Proclaim to a third-party data provider means an expensive custom build. Here is a real example | live vehicle data pulled into a motor claim at the touch of a button | using nothing but Proclaim's own toolkit.
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Proclaim's report writer and Actionstep's native reporting both do a job, but neither refreshes itself and neither was built to combine matter, billing and accounts data in one place. Here is what a connected Power BI dashboard looks like instead, with examples.
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Proclaim was never built to be a document store, a reporting engine or a way to connect to every other system the firm runs. Here is how SharePoint, Power BI, Power Automate and Toca.IO fill those gaps properly, and where firms get it wrong.
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Reading through hundreds of pages to build a chronology or summary is still, for most firms, a manual job. Here is how an AI agent loop can do the first pass automatically, connected to whichever case management system the firm runs, Proclaim, Actionstep or Tessaract, with the output written straight back into the matter.
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Proclaim rarely runs alone. Here is the commercial case for integrating it properly, and the risks | data integrity, compliance, cost creep | that show up when the development work behind it is rushed.
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Vendor demos are sales exercises, not selection processes. Here is why independent advice is the cheapest insurance a law firm can buy before committing to new legal technology.
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Law firms are drowning in legal AI point solutions. Actionstep's new MCP server takes a different approach, and it is the model the market may converge on. Our first look from Actionstep's independent consultant event in London.
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Notes from a week of Proclaim build audits | what we keep finding, why it happens, and the three checks every firm should run on its own build.
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AI build tools let anyone ship a working app in a weekend. Here is what we find when we penetration test them, and what to do before yours goes live.
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A straight answer on pricing, what you get for it, and when a fractional arrangement stops making sense compared with a full-time hire.
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