Proclaim Specialist
Proclaim Development & Implementation
Hands-on, structured, commercially focused Proclaim development. We build systems that improve operational performance and profitability | not just case screens.
The Challenge
Common problems law firms face:
Proclaim builds that have grown organically without structure
Workflows that don't reflect how the business actually operates
Inconsistent case types creating reporting blind spots
Manual processes that should be automated within Proclaim
Poor MI and reporting making commercial decisions difficult
Development backlogs with no clear prioritisation
The Risks of Getting It Wrong
01Unstructured builds create technical debt that becomes increasingly expensive to fix
02Poor workflow design leads to user workarounds and data quality issues
03Lack of automation means staff spend time on tasks the system should handle
04Missing MI means management decisions are based on guesswork, not data
05No development governance means changes can break existing functionality
Our Structured Approach
1
System audit | review current Proclaim configuration, identify gaps and inefficiencies2
Requirements capture | structured sessions with stakeholders to define what the system must deliver3
Workflow architecture | design case flows that reflect actual business processes4
Build & configuration | case types, automation rules, document generation, and reporting5
Testing & validation | structured testing before deployment6
Ongoing development oversight | prioritised development roadmap with governanceCommercial Outcomes
Reduced manual work through system automation
Improved case tracking and visibility
Accurate MI and management reporting
Faster case progression and reduced cycle times
Structured development with clear governance
A Proclaim build that works for the business, not against it
Frequently Asked Questions
Can you work with our existing Proclaim build or do we start again?
We always work with what you have. A full audit identifies what's working, what needs fixing, and what should be rebuilt, avoiding unnecessary disruption.
Do you work with both Proclaim cloud and on-premise?
Yes. We have deep experience across both environments and understand the practical differences between them.
How do you handle development prioritisation?
We establish a structured development roadmap with governance. Changes are prioritised by commercial impact, not just who shouts loudest.
Can you help with Proclaim MI and reporting?
We can create or amend reports using the built-in advanced report writer, or build personalised dashboards in Power BI and link them to the Power BI service for live, shareable management information.
Can you integrate my Proclaim with other third parties?
Yes. We have had success integrating Proclaim with a number of third-party systems and services. For more detail, see our custom development service.
Ready to discuss your project?
Book a 30-minute strategy call with Stephen Lucas.
Book a Strategy Call