Lucas and Co Consultants
    Proclaim Specialist

    Proclaim Development & Implementation

    Hands-on, structured, commercially focused Proclaim development. We build systems that improve operational performance and profitability | not just case screens.

    The Challenge

    Common problems law firms face:

    Proclaim builds that have grown organically without structure
    Workflows that don't reflect how the business actually operates
    Inconsistent case types creating reporting blind spots
    Manual processes that should be automated within Proclaim
    Poor MI and reporting making commercial decisions difficult
    Development backlogs with no clear prioritisation

    The Risks of Getting It Wrong

    01Unstructured builds create technical debt that becomes increasingly expensive to fix
    02Poor workflow design leads to user workarounds and data quality issues
    03Lack of automation means staff spend time on tasks the system should handle
    04Missing MI means management decisions are based on guesswork, not data
    05No development governance means changes can break existing functionality

    Our Structured Approach

    1
    System audit | review current Proclaim configuration, identify gaps and inefficiencies
    2
    Requirements capture | structured sessions with stakeholders to define what the system must deliver
    3
    Workflow architecture | design case flows that reflect actual business processes
    4
    Build & configuration | case types, automation rules, document generation, and reporting
    5
    Testing & validation | structured testing before deployment
    6
    Ongoing development oversight | prioritised development roadmap with governance

    Commercial Outcomes

    Reduced manual work through system automation
    Improved case tracking and visibility
    Accurate MI and management reporting
    Faster case progression and reduced cycle times
    Structured development with clear governance
    A Proclaim build that works for the business, not against it

    Frequently Asked Questions

    Can you work with our existing Proclaim build or do we start again?

    We always work with what you have. A full audit identifies what's working, what needs fixing, and what should be rebuilt, avoiding unnecessary disruption.

    Do you work with both Proclaim cloud and on-premise?

    Yes. We have deep experience across both environments and understand the practical differences between them.

    How do you handle development prioritisation?

    We establish a structured development roadmap with governance. Changes are prioritised by commercial impact, not just who shouts loudest.

    Can you help with Proclaim MI and reporting?

    Absolutely. Management information is often the most underutilised area of Proclaim. We build reports and dashboards that give real commercial visibility.

    Ready to discuss your project?

    Book a 30-minute strategy call with Stephen Lucas.

    Book a Strategy Call