Lucas and Co Consultants
    Including RPA for Legacy Systems

    Integration & Automation

    Systems should connect. Where they cannot, automation removes manual work. We deliver API integrations, workflow automation, and RPA solutions that eliminate inefficiency and reduce cost.

    The Challenge

    Common problems law firms face:

    Systems that don't talk to each other, requiring manual re-keying
    Electronic case opening processes that are incomplete or unreliable
    Third-party providers with no API, requiring manual data handling
    Repetitive admin tasks consuming fee-earner and support time
    No visibility across systems | fragmented data and reporting
    Legacy systems that can't be replaced yet still need to work efficiently

    The Risks of Getting It Wrong

    01Manual data entry between systems introduces errors and compliance risk
    02Inconsistent processes across teams create quality and governance issues
    03Staff time spent on repetitive tasks is an invisible but significant cost
    04Failed integrations can disrupt critical business processes
    05Automation without proper design can embed bad processes at scale

    Our Structured Approach

    1
    Integration audit | map current system landscape, data flows and manual touchpoints
    2
    API assessment | identify where direct integrations are possible and where RPA is needed
    3
    Solution design | architect integrations and automation flows aligned to business outcomes
    4
    RPA deployment | robotic process automation for legacy systems without APIs
    5
    Testing & validation | end-to-end testing across integrated systems
    6
    Performance dashboards | visibility across connected systems and automated processes

    Commercial Outcomes

    Eliminated manual re-keying between systems
    Faster case opening and onboarding processes
    Reduced errors and improved data quality
    Time recovered from repetitive admin tasks
    Visibility across systems through unified dashboards
    Legacy systems working efficiently until replacement is feasible

    Frequently Asked Questions

    What if our systems don't have APIs?

    That's where RPA comes in. We use robotic process automation to bridge the gap for legacy systems without APIs, automating the manual work that people currently do between systems.

    Can you connect our CMS/PMS to our accounts system?

    Yes. We've built integrations between case management and financial systems across multiple platforms. The approach depends on the systems involved and what data needs to flow.

    How do you decide what to automate first?

    We map all manual touchpoints, then prioritise by commercial impact, focusing on the processes that consume the most time, introduce the most errors, or block the most value.

    Do you support the integrations after go-live?

    Yes. Integrations need monitoring and maintenance. We provide ongoing support to ensure connected systems continue to work reliably as platforms are updated.

    Ready to discuss your project?

    Book a 30-minute strategy call with Stephen Lucas.

    Book a Strategy Call